PSPINC Official Company Blog

NewsMAIL: Upcoming Logs Update

Apr

10

We’re happy to announce that we’re updating the logs feature for our email marketing service, NewsMAIL. When you download your email broadcast log, you’ll see columns that show (from left) the recipient’s emails, the broadcast start date, the broadcast finish date, the success or fail logs, and the mail transfer agent (SMTP server being delivered to).

This update is scheduled at the time below:

* USA Pacific Daylight Time

- April 11th (Thu) 9:00 - 9:30am

* Japan Time
- April 12th (Fri) 1:00 - 1:30am

With this new update, you’ll see more cases of why an email either failed or succeeded in sending. Instead of just seeing a “Pass for DKIM”, it’ll also show other success/fail cases, including:

Blacklisted: If your email fails to send because it’s blacklisted, it means ISPs (Internet Service Providers) have added your IP address and/or domain to a list of blocked emails because they have a reputation for sending spam. If this is the case, we suggest you change your “Mail From (Email)” when composing your broadcasts.

Pass for DKIM: Many email service providers (including Dreamersi!) implement a DKIM (DomainKeys Identified Mail) authentication feature to guarantee the authenticity of an email sender. This log means the email broadcast has been sent to go through the DKIM authentication process.

Connect Failure > Re-Sent: A connection failure can mean the server is receiving too much mail at the time of sending, but NewsMAIL will try delivering the email broadcast again. If successful, it will show as another log entry wih "Success" in that column.
Connect Failure: After re-sending the email broadcast because of a connect failure issue, it failed to deliver the broadcast.

Deferred > Re-Sent: When the recipient’s email server temporarily delays an email, it’s referred to as a deferred email. Again, NewsMAIL will resend the email for you so your recipients will receive it.

DNS Failure: When the recipient’s server can’t receive an email because of a DNS (Domain Name System) problem, it’ll show as a DNS failure in your downloaded logs. Examples of DNS problems include:

The mail server is down
Set-up included a typo
The destination domain doesn’t exist
Internet or network connection problems
Misconfigured DNS settings
An outdated browser

Domain Failure: A domain failure means the sender’s email address failed the domain’s authentication check. Changing the “Mail From (Email)” to send from a different email address should fix this problem.

User Unknown: When a recipient’s email doesn’t exist or is invalid, your email broadcast will not deliver and show the User Unknown in the downloaded Logs file.

SMTP Startup Error > Re-Sent: An SMTP startup error means NewsMAIL couldn’t deliver your broadcast because of incorrect SMTP settings, firewall restrictions, or server connectivity issues, but NewsMAIL also resends the broadcast in this case so your recipients will still receive your email broadcast.

Greylisted > Re-Sent: Greylisting is a spam-preventing feature that temporarily rejects emails from unknown senders, but NewsMAIL will also resend your broadcast so your recipients will receive your broadcast.

Over Quota: An email that doesn’t send because of an “Over Quota” issue means you’re unable to send broadcasts to this email address because your recipient’s mailbox has reached its maximum capacity.

If you have any questions, please contact us at 1-800-232-3989 (preferred) or email us at support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #business #businesstips #businesstools #digitalmarketing #dkim #dns #email #logs #marketing #marketingdigital #marketingtips #newsmail #pspinc #smallbusiness #statistics #tech #technology #update #web #webdevelopment #webtools

Pacific Software Publishing Inc. Releases a New Company Logo

Apr

1

Pacific Software Publishing Inc. (PSPINC) is proud to unveil a new company logo and brand design. As expert designers and developers, they know just how important having a strong brand identity is and how important it is to update as the years go on. After being in business for over 36 years of experience, they've decided to move forward with a new brand image, starting with their company logo.

Integrating QR code technology into their brand connects them deeply with the technologies they utilize in products such as Click It Audio, and makes it easier for customers to get to their corporate website to explore their products.

"This new company logo will help better represent ourselves as an industry leader in QR code technology," stated Ryan Heinrichs, Chief Design Officer of PSPINC.

PSPINC strives to help companies of all sizes as an all-in-one business technology partner with all the products and services they’ll ever need. Just scan the QR code to terminate all your troubles in taking your business online.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #branding #business #businesstips #businesstools #digitalmarketing #marketing #marketingdigital #marketingtips #pacificsoftwarepublishing #pspinc #smallbusiness #tech #technology #update #web #webdesign #website #websites

Google’s New Core Update: What It Means for Website Owners

Mar

19

On March 5, Google announced the details of their new core update, which looks to tackle lessening the number of spammy, low-quality content on Google Search. Every few months, Google releases a new core update, but this newest core update implemented changes to “multiple core systems”, which is “more complex” and will have a larger impact on website owners, according to Chris Nelson from the Search Quality team at Google. This time, the update aims to target the excess of spam that even we here at PSPINC have encountered.

Aside from just affecting Google Search results, this update will also affect Google’s email service, Gmail. To combat the spam excess, we recommend our customers to be vigilant of fraudulent emails, but Google is working toward reducing the number of low-quality, unoriginal search results. To do that, Google is actively updating its spam-fighting systems and spam policies to better address evolving cybercrimes, and their efforts are already starting to appear on the search engine result page (SERP).

How This Affects Website Owners

pspinc google search result with spam update shown

For every website owner, it’s ideal to rank higher up in the SERP by optimizing their website for search engines. But this update may affect how you optimize your site for search engine optimization (SEO), how your site ranks in the SERP, and how to rank higher on the result page. This update also includes trying to reduce “unoriginal content” and to focus on content “where it was clear that automation was involved”, which could include content created using AI tools, especially mass-content generation using AI. As a better indicator of how significant of an impact this update could make, Google has predicted that it will “reduce low-quality, unoriginal content in search results by 40%”, which could lead to a big shift in what users see in their SERP.

If your website isn’t ranking as well as you’d like, Nelson recommends reading Google’s SEO fundamentals page about creating helpful, reliable, people-first content. The important thing to take away from this update, however, is that if you already have original content made for users rather than search engines, you shouldn’t worry too much about how this update will change your ranking.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#business #businesstips #businesstools #digitalmarketing #google #googlesearch #googleupdate #marketing #marketingdigital #marketingtips #searchengineoptimization #searchengineresultspage #seo #serp #smallbusiness #tech #technology #update #web #websites

Pass Wizard OS Upgrade Announcement

Mar

1

We’re happy to announce that we’re upgrading our operating system (OS) for our password manager, Pass Wizard. We’re upgrading our OS from Cent OS7 to Alma Linux 8 since there will no longer be technical support for Cent OS7 after June 30, 2024, and we continue striving towards making sure our password manager is the safest it can be. With this new upgrade, it will help patch any vulnerabilities to defend users against cyber threats.

However, updating the Pass Wizard OS will result in about 15 minutes of downtime, so we thought you should know ahead of time. We apologize for any inconvenience this may cause.

Update details

Before: Cent OS7

After: Alma Linux 8

This server upgrade will occur on:

*USA Pacific Daylight Time

- March 6 (Wednesday) 6:00-6:30am

*Japan Time

- March 6 (Wednesday) 11:00-11:30pm

If you have any questions about these changes or require more assistance, please email us at contact@pspinc.com or call us toll-free at 1-800-232-3989.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#announcement #b2b #blog #business #businesstips #customerservice #cybersecurity #mobile #passwizard #passwordmanager #pspinc #security #smallbusiness #softwaredevelopment #tech #technology #update #web #webdevelopment #website #websites #webtools

What’s New Newsletter Vol. 205 “PSPINC /Apps Now Available!”

Feb

1

To better manage your PSPINC web apps, we're happy to announce that we've released PSPINC /Apps, an all-new multi-service login! With PPINC /Apps, you no longer need to remember every login to your multiple PSPINC accounts. Instead, they’ll all be in one place for you! All you have to do is sign up by clicking on Products on our website and clicking on the PSPINC /Apps banner on the right side. After signing up, you can connect your PSPINC web apps’ accounts, including:

Then you can log into any of these accounts with just one login with PSPINC /Apps. And to make your accounts even safer, add an extra layer of security with two-factor authentication (2FA) to your PSPINC /Apps account:

Log in to your PSPINC /Apps account
Click on My Account
Connect your account to your choice of authenticator app by either scanning the QR code or manually entering the key. Although PSPINC /Apps should support all authenticator apps, we recommend:

Enter the code displayed in your authenticator app to confirm the connection.

Get started today to make it easier to manage your PSPINC accounts all in one place with one login.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#app #b2b #blog #business #businesstips #businesstools #cybersecurity #data #digitalmarketing #newsletter #officetips #pspinc #pspincapps #security #smallbusiness #tech #technology #update #web #websites #webtools

Important Security Update Notice

Jan

25

At PSPINC, we are always working on doing our best to improve our services for our customers. One of our company’s top priorities is the safety and security of our customers’ data. That’s why we’re updating our SSL encryption strength to maintain higher security standards.

Why We're Updating

To address vulnerabilities of our SSL Cipher Strength (SSLCipherSuite) in case of cyberattacks like DHeat attacks, where criminals perform a denial-of-service (DoS) attack without needing authentication, privilege, or user interaction, and Raccoon attacks, which can either be a side-channel or man-in-the-middle type of attack that leaks the most significant part of the SSL cipher.

This security update will equip your personal and transactional information and other sensitive data with even stronger protection against cyber threats like DHeat and Raccoon attacks, among others. Additionally, we are terminating HTTPS access from Internet Explorer 11 on Windows 7, which Microsoft has already stopped supporting.

Scheduled Date & Time:

Feb 1, 2024, at 10 a.m. PST

Target Users:

All Dreamersi users with a website with an SSL certificate

*There is no action required for most users. However, if you’re using an older browser or system, you may need to update.

We strive to create a smooth and secure online experience for our customers. We appreciate your understanding and cooperation.

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#announcement #blog #business #businesstips #customerfeedback #cybersecurity #dreamersi #google #officetips #pspinc #security #smallbusiness #tech #technology #update #web #webdevelopment #webhosting #website #websites #webtools

WebdeXpress V5 and Custom Web Server Database OS Upgrade Announcement

Dec

28

We’re happy to announce that we’ve upgraded our operating system (OS) for our website builder, WebdeXpress, and our custom web server’s database. We’ve upgraded our OS from Cent OS7 to Alma Linux 8 since there will no longer be technical support for Cent OS7 after June 30, 2024, and we continue striving towards making sure our hosting services are the safest they can be.

Update details

Before: Cent OS7

After: Alma Linux 8

Target servers

WebdeXpress V5 and our custom web database.

How to Install Upgraded OS:

To upgrade to the newest OS as an existing WebdeXpress or custom web server customer:

Log in to your Dreamersi admin panel.
Select either the WebdeXpress or Custom PHP (for those with a custom web server) icon.
Click on Install.

*New subscribers will automatically have this update installed.

Benefits of Updating OS

Improved security: the latest security updates will help patch vulnerabilities to defend users against cyber threats

If you have any questions about these changes or require more assistance, please email us at contact@pspinc.com or call us toll-free at 1-800-232-3989.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#announcement #b2b #blog #business #businesstips #businesstools #customersupport #cybersecurity #pspinc #security #smallbusiness #tech #technology #update #webdevelopment #webdexpress #webhosting #website #webtools

What’s New Newsletter Vol. 198 “New Dreamersi Email Hosting Features and Updates"

Dec

14

We’re happy to announce that we’ve added a new feature for our Dreamersi email hosting customers! To improve your email account’s overall security, we’ve implemented a new DKIM authentication feature! DKIM (DomainKeys Identified Mail) authentication is designed to guarantee the authenticity of an email sender.

Benefits of DKIM Authentication

Confirms a sender’s legitimacy
Enhances your email’s security
Improves the overall reliability of your emails
Protects you from spam and phishing attacks

Since the default setting is off, you can turn on this new feature by:

Logging in to your Dreamersi admin panel
Clicking on the Spam Filter tab
Enabling the DKIM Authentication feature

If you’re looking for an email that doesn’t appear in your Inbox and find it in the Mail Recovery page (in the left sidebar) instead, it may be because the email failed the DKIM authentication. In case you need it, you can move it to your Inbox by selecting the Recover checkbox.

DNS Changes for Outgoing DMARC

woman in gray blazer sitting in front of a gray laptop computer

In addition to adding a DKIM authentication feature, we’ve also adopted Domain-based Message Authentication, Reporting & Conformance (DMARC), an email security protocol that lets senders control how their email handles sent messages that fail DKIM authentication by implementing DMARC measures.

Benefits of DMARC:

Transparency and improved delivery rates: DMARC gives users more control over how to handle emails that fail DKIM authentication. With DMARC, you can choose to “Do nothing”, “Quarantine”, or “Reject”, giving users more transparency over the email authentication process and reducing the risk of spam filters catching legitimate emails.
Enhanced security: if a third party sends a spoofed email, DMARC will likely catch it with the help of DKIM authentication and senders can receive those results, protecting your email from potential cyber threats.
Increased reliability: DMARC can reveal a sender’s origin, which helps maintain email accounts’ overall security, assuring emails are coming from a legitimate source.

These settings will help further enhance the security and overall reliability of your emails. If you wish to use DMARC, please contact our support team by emailing us at contact@pspinc.com or calling us at 1-800-232-3989 to set up the necessary DNS records.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #cybersecurity #dkim #dmarc #dns #dreamersi #email #emailhosting #marketing #newsletter #security #smallbusiness #tech #technology #update #web #webdevelopment #webtools

Custom Design and Development Showcase: Payroll Solutions Inc.

Dec

12

Payroll Solutions Inc. is a payroll service provider in the Pacific Northwest, founded in 2005 and now serves hundreds of clients throughout the U.S. Their services include payroll management, workforce management services, and employee time management services. They came to us looking for a visual rebranding and an improved organizational structure for their navigation bar and content, while incorporating their branding and color scheme, with a focus on leveraging their branding attributes, which consist of:

Delivering the best payroll services for small and mid-sized businesses
Always having a customer-centric mindset – focusing on their client’s needs and businesses and providing an exceptional experience.

So, to help them, we fully custom-designed their website by:

Rebuilding the website with WordPress with a fully custom theme
Redesigning their website
Integrating a client resource portal
Following branding guidelines, verbiage, and logo usage
Improving their website’s organizational structure – especially for their navigation bar and content
Leveraging their branding and color scheme
Redesigning their icon
Improving their previous sitemap

Now, if you go to PayrollSolutionsWA.com, you’ll find a fully responsive website that works on all device types. If you’re looking to custom-design your website, you’re in luck! Our Starter plan is now $799 ($200 off the regular price!). Or choose from one of our other budget-friendly web design plans by heading to our web design page.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #branding #business #businesstips #businesstools #ecommerce #marketing #pspinc #searchengineoptimization #smallbusiness #tech #technology #update #web #webdesign #webdevelopment #website #websitebuilder #websites #wordpress

New Dreamersi FTP UI Now Available!

Nov

27

Today, we’re happy to announce that our web hosting service, Dreamersi, has a new UI (user interface) for its FTP features! FTP stands for File Transfer Protocol and lets users build your website by transferring files to a server. Web hosting like Dreamersi then hosts that server, making it much safer than hosting your site on a local computer, typically called the local host. Now, we’ve made it easier for customers to decipher the FTP login with our new and improved UI.

dreamersi ftp login ui change screenshot

In the new FTP login UI (shown above), you can access your FTP link and view your host name, user name, and FTP password all in one place. If you need help setting up your FTP, there are now written instructions for major FTP clients, namely Cyberduck, FileZilla, and WinSCP, for Mac or Windows users. For those who don’t use those clients, we’ve also made it easy for users to contact our support team.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.