PSPINC CEO Kenichi Uchikura's Blog

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Pacific Software Publishing, Inc. (AKA PSPINC)
1404 140th PL NE, Bellevue, WA 98007, USA
425-957-0808 or 800-232-3989
pspinc.com

Message from PSPINC R&D

Apr

12

1 tweet

We have made a big Boo Boo.

The IMAP/POP server we released had serious processing speed problem that we did not expect. Our customers sometime experience 30+ minuets email delay. Needless to say, it is not acceptable.

So we are doing three things. One, we are going over the source code of the email software line by line to speed up the processes. We will rewrite everything if we need to. No weekend for our engineers. Two, we are building extra server to reduce the current server loads. Three we are having extra monitoring person to watch over the server 24 hours a day.

No matter what it takes, we will get this solved for all our customers. So, please bear with us.

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