PSPINC CEO Kenichi Uchikura's Blog

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Pacific Software Publishing, Inc. (AKA PSPINC)
1404 140th PL NE, Bellevue, WA 98007, USA
425-957-0808 or 800-232-3989
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Blog Thread

Customer (Un)Service

Customer (Un)Service

Mar

15

1 tweet

The Office Max just cancelled my order. In my opinion, if you make a mistake, you eat your loss and go on, or loose your customer forever. I guess that is why Office Max is not doing as well as Staples. There must be a way to handle this situation rather than just send a bulk email.

I will not buy products again from Office Max. They will cancel my order anyway.

#Business #Marketing