PSPINC CEO Kenichi Uchikura's Blog

Customer Feedback Program

Oct

11

Today was the first demo.
We should be able to launch this system next week.

We have just developed add on to our CRM (AKA Pilot) that allow out customer support people to send "Feedback" link after the job was complete.

This allow you to send a email to the customer with the link to simple Feedback Page. When the customer write a feedback, the email is sent back to us. This is a simple program but very effective one.

http://www.pspinc.com

#marketing #pspinc #valueproposition

I am listening.

Oct

7

What can we work together to expand our market reach? Do you have an idea? I’m listening.

#kiroboto #marketing #pspinc #valueproposition

My Fortune Cookie

Oct

4

It tells me I ma traveling far for fun and business.
This is so correct.
I am traveling to Japan at the end of this month.
How did they know? <--- Who are they?

#kiroboto #marketing #pspinc #valueproposition

Project Management Meeting

Oct

2

Every morning at PSP Research and Development, we go over every projects at hand to make sure we are making progress. Sometimes, we need to change the courses or back track. But the review cycles are getting shorter. That is good thing dude to the project managers and dedicated designers and developers and testers.

#kiroboto #marketing #pompomwashere #pspinc #typhoon21 #valueproposition

Big Data

Oct

1

Two things that you need to use big data.

(1) A way (multiple ways) to collect data.
(2) A way (multiple ways) to process data so that people can understand.

If you can do those, you are set.

#pspinc #valueproposition

A Friend

Sep

28

Yuki Chan showed up today.
It must have been more than a year since I saw her last.
I think she remembers me.

#pompomwashere #pspinc #valueproposition

Cheap and Easy

Sep

26

Many Internet Web Page Development services are being promoted using two themes.

(1) Cheap
(2) Easy

I don't think we should push our services in the same theme. I rather be

(1) Value Price
(2) Compete / Best

Does that make sense?

#WebPageDevelopment #dreamersi #kiroboto #marketing #pompomwashere #pspinc #valueproposition

New at PSP

Sep

25

Mitsuki and Ox

We have new member at PSP and his name is Ox.
I am so happy to have a new dog at PSP.

When you visit PSP, please bring your dog.

#pompomwashere #pspinc #valueproposition

Defining Problems

Sep

23

Can you change?

There is no solution if there is no problem.
But in many cases, people are so used to do what they do, they don't even realize there is a problem.
Also, many solutions will involve some kind of changes.
People do not like changes.
It will be a battle every time someone try to change even if the change will make things easier, better and more productive.

#kiroboto #marketing #pompomiamhere #pspinc #valueproposition