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Recently, KDDI, Japan’s second largest cell service provider, experienced a total outage of its au service. It then created a problem where people were unable to communicate with their au mobile phones. While it’s true to say au is responsible for this, it’s also important to remember that this problem was unexpected and unforeseen. Products made in Japan are designed to identify all problems and prevent them from happening. Therefore, many Japanese products are wonderful. Unfortunately, however, there can be a delayed response when unexpected and unforeseen problems occur.
The way Japan responds to big problems like this is different from the U.S. And not just in software. It goes without saying that products made in Japan are high-quality and difficult to break. But when they do break, many of them are difficult to repair. I often feel like U.S products are inferior quality-wise compared to those made in Japan. The advantage, however, is that replacing parts is easy because they’re also usually widely available. And the design itself makes it easy for people to repair.
It’s not easy to make something unbreakable because nothing is unbreakable. It’s inevitable that things will break, even things we think are unbreakable. It just depends on how long we’ve had it and how often we’ve used it. When running a data center like us, you try to at least have backup for everything just in case. From switches to cables to servers to power supplies and even air conditioning to the data center itself, we have backups for all of it.
But how did au handle it this time? I’m sure they had backup for their systems. In fact, I think a company that provides an infrastructure as large as au does would have triple or even quadruple the number of systems. I believe that the cause of this problem was something that couldn’t be prevented like a firmware update, even with backup. I look forward to future announcements on this issue.
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I wasn't able to eat for three days and I lost over 5 lbs ... Another s=way that you should not lose weight. I was able to touch my pinky finger with my thumb. I did this about two month ago when I was recovering from the surgery.
For three days, I was not able to walk-a-mile ... I really feel terrible about it. This morning, I went to physical therapy and work out for an hour. I am still little weak and I will take it easy for couple more days.
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I got a call this morning and a gentleman wanted to look at it. I showed the Vaspa and have him ride ... He gave me an offer to buy it. I will prepare the document this weekend.
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I went to lunch with four others from my office this afternoon. I walked back to make my one-mile-a-day target. It was little over mail and took 30 minutes. It was really a nice day for a walk.
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I am publishing newsletter every Wednesday.
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I am publishing newsletter every Wednesday.
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Recently, business management seminars and informational websites suggest it’s not good for managers to work long and hard hours. Instead, their job consists of creating a good working environment. To do that, they must think about their employees and make sure they don’t have any problems. If problems do arise, a manager must work to eliminate any problems they may have. While I agree with this, I am concerned they are omitting something important. And that is whether the company is profitable or not.
It's great to work for a large company that can profit even if its employees don’t work long hours. If you work for such a company, they’ll pay you a higher salary because the business is making a good profit. While that’s ideal, it’s important to ask yourselves, how did they get to that point? To get there, there must’ve been people who worked harder, better, and longer than other companies.
Many people are averse to taking responsibility. When they fail, many people blame others or society. I think more people think that companies will forgive them even if they don’t take responsibility. However, all problems that occur at my company are my responsibility. Even if I’m not directly involved. That is why I’m always on the lookout for problems.
If I ignore even a small problem, it will eventually develop into a bigger problem. There’s this theory called Heinrich’s Law that looks at the frequency and severity of accidents. Behind every big problem is even more smaller problems. And when referring to the workplace, there are more unreported problems in addition to that. That is why as a company owner, it’s important to stay on top of this. A company owner can be picky because if the company is not successful, they cannot care about their employees. Having said this, it is vital to manage a company well. Don’t you think so? A company owner's responsibility is to manage the company responsibly.
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Junya Suzuki 
Pacific Software Publishing, Inc. 
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Official Bloguru Support 
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