PSPINC Official Company Blog

PSPINC What’s New Newsletter Vol. 134 “Listening to Others”

Sep

22

Communication is one of the most important aspects of running a business. But communication goes both ways. You can’t just speak; you have to listen too. Here at PSPINC, we encourage everyone to speak up, even if it’s about something small. But most problems generally start small, so it’s our chance to tackle them before they get too big. But listening is about more than just trying to prevent disasters, it also inspires trust and loyalty in your employees.

With more trust comes new ideas. An open line of communication among workers makes them feel more valued at the company. Therefore, they’re more likely to share their ideas, through a casual conversation or a formal pitch. If the person at the top encourages these behaviors, it’ll establish a culture of interactive listening. As a result, people will work better together, and they’ll also be happier working for you overall.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #marketing #marketingdigital #marketingtips #newsletter #officetips #pacificsoftwarepublishing #pspinc #pspincwhatsnewnewsletter #smallbusiness

PSPINC What’s New Newsletter Vol. 133 “Serving Your Customers”

Sep

15

As a business that sells to other businesses, it’s hard to sell and retain those customers sometimes. But what we’ve found very helpful is taking the focus of our company. Instead, we put the focus on our customers. It’s not about trying to get what we need from them; it’s about giving them what they need. When asking them how we can help them, it shows how much we care about them rather than just trying to push our products on them. While we do still want to make money, customers don’t like feeling like that’s the end goal.

If what you’re selling fits with what they want and need for their business, that’s great. But if it doesn’t, the relationship with them doesn’t have to end there. The customer’s best interests should still be at the forefront of how your sales team deals with customers, even if it means they won’t buy from you right now. In turn, they won’t only remember your business, but they also might recommend you to other people just based on their friendly interaction with you. This overall effort will, at the very least, give customers a great perspective on your business. They’ll see your business as one that genuinely cares about the well-being of their customers, even if it doesn’t result in a purchase.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #branding #brandperspective #business #businesstips #customers #customerservice #customersupport #marketing #marketingtips #newsletter #officetips #pspinc #pspincwhatsnewnewsletter #retention #sales #selling #service #smallbusiness

What’s New Newsletter Vol. 131 “Inexperience Does Not Equal Incompetence”

Sep

1

There’s nothing you can’t learn. So, you shouldn’t be afraid to ask for help when you don’t understand something. Yet, it happens all the time in business. Not knowing something doesn’t mean you’re incompetent. But many make that assumption when it just isn’t true. All it means is that you’re inexperienced in this area. Just because you don’t currently know how to do something, it doesn’t mean it has to stay that way.

You can figure it out on the way. And there will always be someone else who can teach you. Even if it’s from an online article or YouTube tutorial. So-called experts are just people with more experience than you. And even then, just because they’re experts, it doesn’t make them infallible. They can make mistakes too, and they don’t always have the answers. So, don’t be afraid of not knowing something. And remember to always keep learning.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businessadvice #businessowner #businesstips #company #entrepreneur #marketing #officetips #pacificsoftwarepublishing #pspinc #pspincwhatsnewnewsletter #smallbusiness

What’s New Newsletter Vol. 130 “Business Growth Takes Time“

Aug

25

As a small business, the goal is always to grow. And helping small businesses grow online is our specialty. But that growth very rarely happens overnight. Even when things go viral, it usually only lasts a few weeks before people’s interests lessen and that momentum ends. Sustained growth, however, is something that happens gradually over time. But to achieve that steady increase, it helps to break up your big goals into smaller ones.

There’s a reason why sales goals are generally reviewed quarterly. Breaking them down into shorter-term goals makes them easier to manage and attain. It’s still important to keep the bigger picture in mind, but you still need something actionable to help reach those goals. Smaller, short-term goals achieve that. They create a guideline with clear steps, making it easier to measure success and determine where to go next. It makes the overall process easier for everyone, managers, and employees alike. Most importantly, it helps businesses in the long run not only grow, but maintain that growth.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #goal #goals #growth #marketing #marketingtips #officetips #pacificsoftwarepublishing #pspinc #pspincwhatsnewnewsletter #sales #smallbusiness

What’s New Newsletter Vol. 129 “Good Marketing Takes Time”

Aug

18

Business-to-business (B2B) marketing can be a hard task sometimes because it regularly takes time for results to occur. In fact, it takes longer than it would in a traditional business-to-customer (B2C) marketing campaign. But the key to any marketing effort is being patient. Marketing, in essence, is all about experimenting and figuring out what works for your business. While there are many industry-proven tactics and strategies, what works for one company won’t necessarily work for another.

For business owners, that can be a frustrating process. It’s tempting to give up altogether because it’s hard waiting to see if your efforts will be worth it in the end. But it’s essential. To truly find success, marketers need to find the right balance between all marketing facets like your audience, channel, timing, promotional offer, and more. In trying times, look at what’s working and what isn’t. It’ll help you figure out where to pivot your strategy and how to proceed. So, no matter how difficult it can be, just remember to be patient. You’ll figure it out, eventually.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #b2c #blog #business #businesstips #businesstools #digitalmarketing #maretingtips #marketing #marketingdigital #newsletter #pspinc #pspincwhatsnewnewsletter #smallbusiness #technology

What’s New Newsletter Vol. 128 “Delegating as a Small Business Owner”

Aug

11

As a small business owner, it’s hard not to want to be involved in everything. After all, it’s your company. So, it’s not surprising to learn that many entrepreneurs try to do it all on their own in the beginning. But no one can be good at everything. Running a startup involves many tasks that one person alone cannot tackle on their own. So, being able to delegate is an important skill business owners need to learn.

The easiest way to do this is by focusing on what you’re best at. Then, you can hire experienced and talented people to do the rest. If you don’t know where to start, write down everything that needs to get done for your business on a daily, weekly, or even monthly basis. Then, sort through which tasks you can pass off to someone else. If you try to do it all yourself all the time, it won’t be long before you feel burnt out. For someone investing so much of their time, money, and hard work into a company, it’s hard to give up control. But it’s a necessary skill for businesses to thrive.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businessowner #businesstips #delegating #entrepreneur #marketing #marketingtips #newsletter #pspinc #pspincwhatsnewnewsletter #smallbusiness #smallbusinessowner #startup #tasks

PSPINC What’s New Newsletter Vol. 127 “Boosting Employee Morale”

Aug

4

One of the secrets of building a productive team at work is focusing on boosting employee morale and encouraging employee advocacy. People like to feel appreciated, and the same applies when they’re at work. When working in a team, members want to know they’re heard and that they’re on the right track. Conversely, constantly criticizing your team for not doing things your way will lower overall morale. But more importantly, it’ll also result in lower overall performance.

When employees feel valued, they’re not only happier, but they're also more willing to hit company goals. It can also help in future marketing endeavors. If your employees like working for you, it’ll make it easier to encourage them to check and engage with your company’s social posts. Or they may even seek it on their own outside of work hours. Employees interacting with your company’s social posts will not only help increase your brand’s overall exposure, however. It’ll also show how great it is to work for your company.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #digitalmarketing #employee #employeeadvocacy #employeemorale #marketing #marketingtips #newsletter #officetips #pspinc #pspincwhatsnewnewsletter #smallbusiness #technology

PSPINC What's New Newsletter Vol. 125 "Starting a Business"

Jul

21

Starting and building a business isn’t always the easiest thing to do. But it’s easier if you start with one thing first. For example, Pacific Software Publishing Inc. (PSPINC) got its start introducing already-established U.S. software to Japan. Since then, we’ve expanded to create our own proprietary software. And now, PSPINC sells products and services all to help small businesses grow online. And that initial focus has also given us a specialty in localizing software for our customers in Japan. And we’re not the only company that’s done this.

Take Amazon for example. Customers can find almost anything on Amazon nowadays. But did you know it actually started as a small bookstore? Slowly, over time, Amazon started selling other products until it became what it is today. Focusing on one thing allows your business to build up a loyal audience, which will make your future marketing efforts easier in the long run.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #branding #business #businesstips #digitalmarketing #dreamersi #marketing #marketingdigital #marketingtips #products #pspinc #pspincwhatsnewnewsletter #services #smallbusiness #tech #technology

PSPINC What’s New Newsletter Vol. 124 “Simplifying Sales Cycles”

Jul

14

When selling products, it’s essential to always think about the sales cycle from the customer’s point of view. Many content management systems (CMS) have built-in or additional features that make it easy to set up a payment portal. But you can still inadvertently make the purchasing experience complicated or too invasive. For example, if users have to get through too many pages before they get to the end, they’ll likely bail midway. Or if you’re asking for personal information that customers don’t think is necessary, they won’t be willing to share it. Instead, they'll shop elsewhere.

While the purchasing stage of the overall customer journey may seem simple to you as the business owner or developer, it doesn’t mean it’s easy for the customer. If you’re unsure how easy it is to purchase something from your site, try it out! Act like a customer by going to your website. Then try purchasing your product. If there are too many steps in the process, get rid of some. If the questions are too personal, take them out because, odds are, you probably won’t need them. So, when selling a product on your website, pay special attention to how the customer will go through the sales cycle. Then, eliminate everything that could cause a customer to abandon the process and simplify it everywhere you can.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #digitalmarketing #ecommerce #marketing #marketingdigital #pspinc #pspincwhatsnewnewsletter #smallbusiness #tech #technology #webdesign #webdevelopment #website #websitebuilder

PSPINC What’s New Newsletter Vol. 123 “Turning Frustration Into a Successful Business”

Jul

7

When marketing your business, a lot of business advice tells you to stand out among your competitors. After all, you want to give potential customers a good reason to choose your product over another. Especially if there are numerous like-products already out there. One thing entrepreneurs might want to consider when developing products is finding a solution to something frustrating.

For example, have you ever tried to attach a file to an email only for it to say that your file’s too big? Every email provider has a file size limit. But for users who need to send over large files, it’s a frustrating experience. It’s why PSPINC created MegaMail, which allows us and users alike to send or transfer large files to anyone. If you’re frustrated about something, odds are other people feel the same way. If you can create a product that does it better than anything else on the market, you’ve got yourself a successful business.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.