PSPINC Official Company Blog

PSPINC What’s New Newsletter Vol. 116 “Changing with the Times”

May

19

We’ve been in business for over 30 years now. But one of the keys to our success is continually learning about our industry. Over time, the technology sector’s changed and evolved drastically. We’ve all, as a result, evolved and adapted along with it. Other businesses, namely very successful ones, have done the same. Take Netflix, for example. Netflix used to just distribute DVDs to customers and in turn, customers would return them after they were done with them. Much like Blockbuster, or the more modern example, Redbox. In 2007, that changed. Netflix went from physically distributing DVDs to streaming film and TV content online. Since then, Netflix disrupted the entertainment space.

Many more streaming platforms popped up afterward as they became direct competitors. However, none of them obtained the market share that Netflix dominated. Now, Netflix creates its own original content as well. And again, other streaming platforms followed by doing the same. Alternatively, Blockbuster no longer exists because they refused to change with the times. PSPINC has grown greatly as a web hosting and email hosting company. But it has since evolved into so much more. Today, we also offer web design and marketing services and develop other online tools for other small businesses. So, the key to sustaining a successful small business is to change as the industry changes.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blockbuster #blog #business #businesstips #change #marketing #netflix #pacificsoftwarepublishing #pspinc #pspincwhatsnewnewsletter #redbox #smallbusiness #tech #technology #webdesign #webtools

Japanese Version of the DENREI App Now Available

May

18

Following last month’s release of the English version of our new DENREI app, we’re pleased to announce that a Japanese version is now available! With this new update, people in Japan can now try our app, DENREI.

With DENREI, users can only exchange messages with other DENREI members. Using the power of email, DENREI is the securest way to send and receive messages. We designed DENREI specifically to prevent the abundance of spam issues traditional email faces as well as non-delivery. Currently, the app is limited to iOS users, but it’s now available for our customers in Japan through the Japanese app store. Download the app and sign up for DENREI today.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#app #appdevelopment #apple #blog #business #businesstools #denrei #ios #japan #japanese #mobile #pspinc #smallbusiness #softwaredevelopment #tech #technology #update #web #webdevelopment #websites

Announcement: Dreamersi Admin Panel Updates

May

18

We’re pleased to announce that we’ve updated our admin panel for our premiere web hosting service, Dreamersi! As a big thank you to our loyal customers, Dreamersi users will now see that their admin panel now includes a link to a special promotion. When you sign in to your account, you’ll now see a banner at the top for an exclusive opportunity to save more on one of our other online tools. Currently, our Dreamersi customers can save up to 45% on a new eCommerce site with one of our YourHost ShopSite plans:
dreamersi admin panel with promotional banner

dreamersi admin panel with promotional banner

Additionally, this new update also makes it easier to sign up for our other various online business tools. These products not only go well with our web hosting, but they’ll also make it easier to grow your business online.

#blog #business #businesstools #customerservice #dreamersi #pacificsoftwarepublishing #pspinc #shopsite #smallbusiness #softwaredevelopment #tech #technology #update #web #webdevelopment #webhosting #website #websitebuilder #websites #webtools #yourhost

The Benefits of Online Forms

May

17

Online forms are largely used by businesses for a variety of business and marketing purposes. They’re much more modern compared to paper forms and simplify and optimize the entire process for businesses. Online forms are generally cloud-based, meaning that the data’s instantly digitalized and stored in the system. This gives business owners instant access to accurate, verified, and up-to-date information and makes it easier to process this data further. Online forms also greatly reduce cost while optimizing for efficiency because it’s no longer necessary to physically print, mail, store, and organize them. It also decreases the possibility of misplacing, burying, or even destroying the data, which is a very likely occurrence when dealing with paper forms.

Marketing Purposes of Online Forms

Other than simplifying and digitalizing processes on the administrative side, online forms can be great for marketing as well. Much like other digital marketing efforts, it’s easy to track how well online forms are performing and adjust them as needed. When placed on your business website, it can be a great way to drive lead generation, serving as an email newsletter opt-in, or an alternative for users to contact your business.

Other than that, you can get feedback directly from your customers about your company’s offerings and/or their overall experience on your website. For example, after purchasing a product/service, customers can review the product/service they bought or answer questions about the checkout experience, both of which can be done with an online form. After that, businesses can even create an automated and personalized response to people who filled out the form. Because it’s an online form, the responses are immediately sent after they’re filled out and submitted.

Online Form Builders

someone holding a tablet open to an empty online form

As great as online forms can be for your business, creating one can involve a lot of coding, which isn’t a capability all business owners have. This is exactly why PSPINC created InforMakers, our intuitive form builder. With InforMakers, you can easily create, customize, and embed as many online forms as you need. Once created, you can customize the messages users get upon completion. After embedding and placing it on your site, you can view all your form submission data and export it into a tidy CSV file for your records. InforMakers is just $8/month. Or if you’re one of our Dreamersi customers, you can get it for free in addition to your web and/or email hosting.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstools #customerfeedback #customersupport #digitalmarketing #dreamersi #hosting #informakers #marketing #marketingdigital #newsletter #onlineform #pspinc #review #tech #technology #web #webhosting #website #websites #webtools

PSPINC What’s New Newsletter Vol. 115 “Human Customer Service”

May

12

Here at PSPINC, we believe in excellent customer support. That’s why we have a whole support team that spends their day answering questions our customers may have. While automated customer service has gotten popular in the last few years, we persist. Even though we’re a tech company. Why? Because we still believe in giving our customers the best support they can get. With an automated system, there’s no capability to form a personable relationship with the customer. When our customers call PSPINC, they know they’ll talk to a real human being. And for customers that call often, they’ll know exactly who they’re talking to or who to ask for. That’s a benefit that doesn’t come from automated customer service.

Our customer support team gets quality feedback from customers about our products and/or services. And we learn more about them in our conversations that an automated system would never get. With that, we can collect valuable data on the customer and use it to market to them more effectively in the future. Many companies use automated customer service because they argue it results in fewer mistakes and can be cheaper in the long run. But just because it cost more, it doesn’t mean it’s not worth the extra cost. Because while people can make mistakes, so can machines. So, if you need any help with your website needs, give us a call. Our support team is ready for your call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customerservice #hosting #marketing #marketingdigital #newsletter #officetips #pacificsoftwarepublishing #pspinc #smallbusiness #softwaredevelopment #tech #technology #webhosting #website

How 5G Will Change the Tech Industry

May

10

Over the last few years, mobile phone carriers have been rolling out 5G to customers. But the only thing customers really know about the new technology is that it guarantees speed. But 5G is much more than that and the technology behind it could be the key to more innovation in the future.

What is 5G?

5G, at its simplest definition, is the 5th generation of wireless network technology. And it includes much more than just mobile devices. The last four generations used macro cell towers to transmit data over long distances. These cell towers generally span hundreds of feet height-wise and require expansive power outlaws. 5G technology, however, works a little differently. While it too uses macro cell towers, it also uses multiple micro cells to create an ultrahigh-speed network.

With the addition of several micro cells, 5G technology can do more than its predecessor, 4G LTE, ever could. An essential part of how 5G technology works is the act of slicing a physical network into multiple virtual ones. Then, each slice can be allocated for different things, depending on what the application, customer, or case needs.

5G Isn’t Just for Mobile Phones

a set of headphones, gaming controllers, a computer keyboard, some dispersed snacks, and a mug of coffee on a desk

5G allows speed to be up to 100x faster with minimal lag, which is the real draw for many end-users. With the faster speed 5G offers, users will be able to enjoy 4K video streams with very short buffering time, an improved VR experience, and highly responsive gameplay on devices. Additionally, it comes with lower latency, meaning that users will receive more immediate responses and a more consistent user experience overall.

5G technology has already started rolling out in not only the United States but also in other countries. While it’s mostly been publicized as a big change to the mobile phone industry, 5G technology spans multiple industries. In fact, it’ll affect every business that uses wireless technology. Other than increased speeds, 5G is also capable of handling much larger amounts of data compared to previous generations. Paired with the increased speed and lower latency levels, efficiency will greatly increase, for both businesses and potential customers.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#4g #5g #5gtechnology #blog #celltowers #data #gameplay #latency #lte #mobile #mobilephone #network #phone #speed #tech #technology #users #videogames #web #wireless #wirelessnetwork #wirelessnetworktechnology

Pass Wizard Mobile Updates

May

9

We’re pleased to announce that we’ve updated the mobile version of Pass Wizard. Since releasing in March, we’re grateful that many people have used it. Recently, we found that there are multiple mobile users, so we’ve made it easier for smartphone and tablet users to use Pass Wizard. We’ve since updated the registration process, making it easier for users to sign up.

Pass Wizard is a password management system designed and developed by PSPINC that allows you to store passwords securely. With the free account, you can store up to 30 passwords. If you upgrade to the paid Pro account, you can save an unlimited number of passwords and gain access to our group sharing features, which include sharing specific passwords with a group.

To safely protect your data, Pass Wizard uses a two-step verification (2FA) system via SMS, designed with ultra-high security and encryption technology. If you still haven’t signed up for Pass Wizard, please try the free plan first. We will continue to not only improve Pass Wizard’s easy functionality, but also its security measures. Pass Wizard is available on our website and is free to try.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstools #cybersecurity #pacificsoftwarepublishing #passwordmanager #passwords #pspinc #pspincwhatsnewnewsletter #security #smallbusiness #softwaredevelopment #tech #technology #update #web #webdevelopment #website #webtools

PSPINC What’s New Newsletter Vol. 114 “Being Proactive in Business”

May

5

It’s important to be proactive in business. Rather than waiting for problems to arise, businesses should anticipate them and have a plan in place to solve them. Otherwise, you’ll be left scrambling to fix the problem. And in the process, you may lose customers as a result because they might lose trust in you as a company. To ensure this doesn’t happen, you’ll have to do your research to find potential problems. The best way to accomplish this is by testing everything constantly to make sure your new product and/or service works correctly. It’s exactly why PSPINC has a quality assurance (QA) department. And even if you think it’s great, you should still seek feedback from your employees. Especially because they too represent potential customers.

Additionally, you should test every part of the purchase funnel to identify places that could cause friction. For example, if your payment portal on your website isn’t working properly, customers will likely abandon the process altogether. Instead, they’ll look to your competitors to find a similar product. Today’s customers are smart and hold a lot of influence over the marketplace. If a potential customer tries to buy your product and finds the product problematic or the process too troublesome, they won’t hesitate to tell you. Or worse, they’ll tell others on social media. So, avoid this problem by being proactive before releasing a new product or service.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #customerservice #customersupport #digitalmarketing #entrepreneur #marketing #marketingdigital #marketingtips #newsletter #pspinc #pspincwhatsnewnewsletter #qa #qualityassurance #tech #technology #testing #web

PSPINC What’s New Newsletter Vol. 113 “Dreamersi Customers Earn More”

Apr

28

Did you know that Dreamersi, comes with exclusive access to other PSPINC products? For example, Dreamersi customers also have WebdeXpress and InforMakers at their disposable. And they even get special discounts whenever we discount any of our products or services.

WebdeXpress (WDX) is PSPINC’s intuitive website builder and comes with all sorts of great features. WDX makes it easy for customers to design their website, with the option to use a pre-defined template or fully customize it with HTML and CSS. All it takes is one click to download WDX to get started building your website.

InforMakers is another additional tool that’s available for free for our Dreamersi customers. With it, users can easily create custom online forms. It’s usually priced at $8/month for everyone else, but to thank them for their loyalty, Dreamersi customers get it for free. It’s a great feature for businesses because it can be a way to generate more leads and collect data on their customers.

Dreamersi is our premiere web and email hosting service. We developed and designed it in-house, which means we have full control over the digital environment. That then makes it easier to create custom development for customers looking for website features that aren’t offered by other website builders. So, please consider hosting your website with Dreamersi.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customersupport #dreamersi #hosting #pspinc #pspincwhatsnewnewsletter #seo #smallbusiness #softwaredevelopment #tech #technology #webdesign #webdevelopment #webdexpress #webhosting #website #webtools

What is Augmented Reality (AR)?

Apr

26

We’ve all heard of virtual reality (VR), especially with conversations around the metaverse getting more frequent. But augmented reality (AR) is similar. Rather than immersing people in a fully virtual world, it incorporates objects from the real-world environment and enhances them. By mapping three-dimensional virtual objects into the real world, it blends virtual objects into the real world. It can trigger your other senses like touch, smell, and even taste, but most AR technology augments what you see and what you hear.

Types of AR Devices

someone holding a phone open to the Pokémon GO app

There are two types of AR devices: head-mounted displays and smartphones. The best examples of head-mounted AR devices right now are the Microsoft HoloLens 2 and the Magic Leap 2. Both Microsoft’s Hololens and Magic Leap One allow you to move holograms through touch and grasp while wearing the device on your head. The device itself looks very similar to VR devices, but instead of a full headset, it’s just AR glasses. Unfortunately, it has a similar setback as a VR headset: it’s a bulky device to put on your head. Additionally, people have mixed feelings about wearing AR glasses all day.

AR on smartphones or even a tablet is much simpler as well as cheaper. Almost everyone nowadays has a cell phone, which comes with a built-in camera and access to mobile apps. The biggest successes in AR technology, regarding it being on a smartphone, are the apps, Pokémon GO and the IKEA Place app. With the game Pokémon GO, users can see Pokémon in the real world through their phones when catching them. But despite the app’s major success, most users immediately turned off the AR features for one big reason: it drains your phone’s battery life. The IKEA Place app, however, allows users to see what furniture looks like in their homes. With interior design being a big part of why customers buy furniture, it’s a smart application. With the app, they have a better idea of how the piece of furniture will look in different rooms and it’ll look good with their existing furniture.

The Future of AR

While AR technology’s gotten more popular over the past few years, there is still plenty to be done to improve it. Moving forward, the customer’s experience will evolve when engaging the senses, namely touching, hearing, and seeing will be improved. Especially when it comes to motion gesture technology, which is perhaps the most appealing aspect of AR technology right now. With the glasses, developers are working on widening the user’s view, so it’ll extend it to the rest of their peripheral vision.

While the glasses look futuristic, they’re bulky. The fact that it’s not a fully virtual reality makes customers hesitant when purchasing them. There’s also the added factor that AR glasses aren’t cheap. It’s not currently priced for customers, rather they’re for the military and medical practitioners, who use them for training and surgeries. While Pokémon GO’s use of AR technology leaves much to be desired, using AR on a mobile device has proven to be successful in other industries like retail. So, while AR glasses as a device don’t seem to be gaining any traction among customers, the smartphone application is where AR technology can grow further.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.