PSPINC Official Company Blog

The Benefits of Online Forms

May

17

Online forms are largely used by businesses for a variety of business and marketing purposes. They’re much more modern compared to paper forms and simplify and optimize the entire process for businesses. Online forms are generally cloud-based, meaning that the data’s instantly digitalized and stored in the system. This gives business owners instant access to accurate, verified, and up-to-date information and makes it easier to process this data further. Online forms also greatly reduce cost while optimizing for efficiency because it’s no longer necessary to physically print, mail, store, and organize them. It also decreases the possibility of misplacing, burying, or even destroying the data, which is a very likely occurrence when dealing with paper forms.

Marketing Purposes of Online Forms

Other than simplifying and digitalizing processes on the administrative side, online forms can be great for marketing as well. Much like other digital marketing efforts, it’s easy to track how well online forms are performing and adjust them as needed. When placed on your business website, it can be a great way to drive lead generation, serving as an email newsletter opt-in, or an alternative for users to contact your business.

Other than that, you can get feedback directly from your customers about your company’s offerings and/or their overall experience on your website. For example, after purchasing a product/service, customers can review the product/service they bought or answer questions about the checkout experience, both of which can be done with an online form. After that, businesses can even create an automated and personalized response to people who filled out the form. Because it’s an online form, the responses are immediately sent after they’re filled out and submitted.

Online Form Builders

someone holding a tablet open to an empty online form

As great as online forms can be for your business, creating one can involve a lot of coding, which isn’t a capability all business owners have. This is exactly why PSPINC created InforMakers, our intuitive form builder. With InforMakers, you can easily create, customize, and embed as many online forms as you need. Once created, you can customize the messages users get upon completion. After embedding and placing it on your site, you can view all your form submission data and export it into a tidy CSV file for your records. InforMakers is just $8/month. Or if you’re one of our Dreamersi customers, you can get it for free in addition to your web and/or email hosting.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstools #customerfeedback #customersupport #digitalmarketing #dreamersi #hosting #informakers #marketing #marketingdigital #newsletter #onlineform #pspinc #review #tech #technology #web #webhosting #website #websites #webtools

Announcement: Dreamersi System Maintenance

May

13

Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting Dreamersi system maintenance.

You may experience downtime for a few seconds during the maintenance time below.

The schedule is as follows:

* USA Pacific Daylight Time
- May 16th (Mon) 9:00 - 9:30am

* Japan Time
- May 17th (Tue) 1:00 - 1:30am

PSPINC provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#Dreamersi #PSPINC

PSPINC What’s New Newsletter Vol. 115 “Human Customer Service”

May

12

Here at PSPINC, we believe in excellent customer support. That’s why we have a whole support team that spends their day answering questions our customers may have. While automated customer service has gotten popular in the last few years, we persist. Even though we’re a tech company. Why? Because we still believe in giving our customers the best support they can get. With an automated system, there’s no capability to form a personable relationship with the customer. When our customers call PSPINC, they know they’ll talk to a real human being. And for customers that call often, they’ll know exactly who they’re talking to or who to ask for. That’s a benefit that doesn’t come from automated customer service.

Our customer support team gets quality feedback from customers about our products and/or services. And we learn more about them in our conversations that an automated system would never get. With that, we can collect valuable data on the customer and use it to market to them more effectively in the future. Many companies use automated customer service because they argue it results in fewer mistakes and can be cheaper in the long run. But just because it cost more, it doesn’t mean it’s not worth the extra cost. Because while people can make mistakes, so can machines. So, if you need any help with your website needs, give us a call. Our support team is ready for your call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customerservice #hosting #marketing #marketingdigital #newsletter #officetips #pacificsoftwarepublishing #pspinc #smallbusiness #softwaredevelopment #tech #technology #webhosting #website

Announcement: Dreamersi System Maintenance

May

11

Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting Dreamersi system maintenance.

You may experience downtime for a few seconds during the maintenance time below.

The schedule is as follows:

* USA Pacific Daylight Time
- May 12th (Thu) 9:00 - 9:30am

* Japan Time
- May 13th (Fri) 1:00 - 1:30am

PSPINC provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#Dreamersi #PSPINC #Update

How 5G Will Change the Tech Industry

May

10

Over the last few years, mobile phone carriers have been rolling out 5G to customers. But the only thing customers really know about the new technology is that it guarantees speed. But 5G is much more than that and the technology behind it could be the key to more innovation in the future.

What is 5G?

5G, at its simplest definition, is the 5th generation of wireless network technology. And it includes much more than just mobile devices. The last four generations used macro cell towers to transmit data over long distances. These cell towers generally span hundreds of feet height-wise and require expansive power outlaws. 5G technology, however, works a little differently. While it too uses macro cell towers, it also uses multiple micro cells to create an ultrahigh-speed network.

With the addition of several micro cells, 5G technology can do more than its predecessor, 4G LTE, ever could. An essential part of how 5G technology works is the act of slicing a physical network into multiple virtual ones. Then, each slice can be allocated for different things, depending on what the application, customer, or case needs.

5G Isn’t Just for Mobile Phones

a set of headphones, gaming controllers, a computer keyboard, some dispersed snacks, and a mug of coffee on a desk

5G allows speed to be up to 100x faster with minimal lag, which is the real draw for many end-users. With the faster speed 5G offers, users will be able to enjoy 4K video streams with very short buffering time, an improved VR experience, and highly responsive gameplay on devices. Additionally, it comes with lower latency, meaning that users will receive more immediate responses and a more consistent user experience overall.

5G technology has already started rolling out in not only the United States but also in other countries. While it’s mostly been publicized as a big change to the mobile phone industry, 5G technology spans multiple industries. In fact, it’ll affect every business that uses wireless technology. Other than increased speeds, 5G is also capable of handling much larger amounts of data compared to previous generations. Paired with the increased speed and lower latency levels, efficiency will greatly increase, for both businesses and potential customers.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#4g #5g #5gtechnology #blog #celltowers #data #gameplay #latency #lte #mobile #mobilephone #network #phone #speed #tech #technology #users #videogames #web #wireless #wirelessnetwork #wirelessnetworktechnology

Pass Wizard Mobile Updates

May

9

We’re pleased to announce that we’ve updated the mobile version of Pass Wizard. Since releasing in March, we’re grateful that many people have used it. Recently, we found that there are multiple mobile users, so we’ve made it easier for smartphone and tablet users to use Pass Wizard. We’ve since updated the registration process, making it easier for users to sign up.

Pass Wizard is a password management system designed and developed by PSPINC that allows you to store passwords securely. With the free account, you can store up to 30 passwords. If you upgrade to the paid Pro account, you can save an unlimited number of passwords and gain access to our group sharing features, which include sharing specific passwords with a group.

To safely protect your data, Pass Wizard uses a two-step verification (2FA) system via SMS, designed with ultra-high security and encryption technology. If you still haven’t signed up for Pass Wizard, please try the free plan first. We will continue to not only improve Pass Wizard’s easy functionality, but also its security measures. Pass Wizard is available on our website and is free to try.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstools #cybersecurity #pacificsoftwarepublishing #passwordmanager #passwords #pspinc #pspincwhatsnewnewsletter #security #smallbusiness #softwaredevelopment #tech #technology #update #web #webdevelopment #website #webtools

Announcement: Web Server Security Enhancement

May

6

Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting web server security enhancement.

There will be a period of about a few seconds during which the website hosted by Dreamersi web server will not be able to access during the maintenance time below.

The schedule is as follows:

* USA Pacific Daylight Time
- May 9th (Mon) 5:00 - 5:30am

* Japan Time
- May 9th (Mon) 9:00 - 9:30pm

PSPINC provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com .

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

Announcement: Dreamersi System Maintenance

May

5

Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting Dreamersi system maintenance.

You may experience downtime for a few seconds during the maintenance time below.

The schedule is as follows:

* USA Pacific Daylight Time
- May 6th (Fri) 9:00 - 9:30am

* Japan Time
- May 7th (Sat) 1:00 - 1:30am

PSPINC provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#Dreamersi #PSPINC

PSPINC What’s New Newsletter Vol. 114 “Being Proactive in Business”

May

5

It’s important to be proactive in business. Rather than waiting for problems to arise, businesses should anticipate them and have a plan in place to solve them. Otherwise, you’ll be left scrambling to fix the problem. And in the process, you may lose customers as a result because they might lose trust in you as a company. To ensure this doesn’t happen, you’ll have to do your research to find potential problems. The best way to accomplish this is by testing everything constantly to make sure your new product and/or service works correctly. It’s exactly why PSPINC has a quality assurance (QA) department. And even if you think it’s great, you should still seek feedback from your employees. Especially because they too represent potential customers.

Additionally, you should test every part of the purchase funnel to identify places that could cause friction. For example, if your payment portal on your website isn’t working properly, customers will likely abandon the process altogether. Instead, they’ll look to your competitors to find a similar product. Today’s customers are smart and hold a lot of influence over the marketplace. If a potential customer tries to buy your product and finds the product problematic or the process too troublesome, they won’t hesitate to tell you. Or worse, they’ll tell others on social media. So, avoid this problem by being proactive before releasing a new product or service.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #customerservice #customersupport #digitalmarketing #entrepreneur #marketing #marketingdigital #marketingtips #newsletter #pspinc #pspincwhatsnewnewsletter #qa #qualityassurance #tech #technology #testing #web

Ransomware

May

3

There are a few ways to help prevent ransomware attacks.

1. Do not click any weird links in emails you don't recognize.
If you don't recognize the sender or you are not expecting someone to send you a link it is best to not click.

2. Have a good password policy
One of the easiest ways to access a system is a weak or stale password. A weak password is typically something common like "password" for your password or "123". A stale password is a password that has been in use for more than 3 months on average. It is best to change passwords on a quarterly or earlier schedule.

What is a secure password?

3. Have paid for anti-virus
Don't use the free versions of antivirus software. Paid for antivirus software comes with extra protection that everyone should be using to prevent attacks. Here at Pacific Software Publishing, we are an ESET reseller. ESET comes with ransomware protection and many other features to help secure your network. To find out how PSP can help protect your computers, give us a call or email us; our email and phone number are below.

With just these 3 steps you can help reduce your risk of being affected by ransomware.
If you have any questions or concerns please don't hesitate to reach out.

Thank you for choosing Pacific Software Publishing inc., your Dreamersi provider.
Technicians are standing by Monday - Friday 9am - 6pm (PST) ready to assist your technical issues. We can be reached at (425) 957-0808 or 1-800-232-3989

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#TechTips